Delivery policy
At Gym Unlocked, we aim to ensure your order is processed and delivered as quickly as possible.
Order Processing & Payment
When you place an order, your payment card will be charged immediately. Once payment is confirmed, our team will begin processing your order right away.
Dispatch Time
Orders are typically processed within 1–3 working days and dispatched within 5–10 working days,You will receive a confirmation email once your order has been shipped.
Delivery Partners
We use trusted courier services to deliver all orders securely. Larger or heavy items may be delivered by a specialist carrier who will contact you to schedule delivery.
Delivery Inspection
Please inspect your items carefully upon delivery. Do not accept a parcel that shows visible damage. If you notice damage after delivery, please take clear photos of the product and packaging, and email us to info@gymunlocked.com.within 48 hours.
Shipping Areas
We currently deliver throughout the United Kingdom. For international shipping enquiries, please contact us before placing your order to confirm availability and costs.
If you have any questions regarding delivery or tracking, please contact our support team at info@gymunlocked.com.
Tracking Information
Once your order is dispatched, tracking details will be sent to your email within 24 hours. If you do not receive your tracking details within 6 working days after your order, please contact us at info@gymunlocked.com.
Damaged or Missing Items
We kindly ask you to inspect your order upon delivery. If any item arrives damaged, please do not accept the delivery and contact us immediately with clear photos at info@gymunlocked.com so we can assist you promptly.